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Send your product to our Repair Center
Start online or give us a call and we’ll send you a label so that you can arrange shipment with Australia Post. This service is available for some Apple products.
Visit our Apple Service centre in Hughesdale
We created our network of Apple repair experts Services to give you a great selection of nearby locations for Apple-certified repairs. All repairs are done by technicians we train so that you'll receive the same quality of service you get from Apple.
Visit an Apple Service Centre
We created our network of Apple repair technicians Services to give you a great selection of nearby locations for Apple-certified repairs. All repairs are done by technicians we train so that you'll receive the same quality of service you get from Apple.
Expert Local iMac Repairs for Victoria /Melbourne residents and businesses
We are very experienced Apple repairers. In fact, due to our Apple repair skills, nearly half of our computer repair business is comprised of Apple MacBooks and iMac repairs and upgrades. We believe we obtain such a high number of Apple Mac repair jobs is as:-
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We do an exceptionally good job
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Our fees are extremely affordable
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There are not many good Apple repair technicians in Melbourne (for the after warranty market) as few Melbourne computer repair businesses also specialise in Apple repairs as we do.
Trustworthy Apple iMac Repairs and IT Service
Please review the customer reviews on this site and Google My Business and Truelocal. This will provide you with confidence that your valuable Apple Mac and your invaluable data will be in trustworthy and expert hands.
Apple iMac Repairs, iMac Upgrades and iMac Services
Apple Repairs
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Mac won’t boot or screen frozen
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Mac won’t power on
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Setup Remote Desktop VNC on Mac
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MacBook screen replacement
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Liquid spill on your MacBook
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Overheating issues and cooling fan replacement
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Replacement of faulty hardware, including RAM
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Software troubleshooting, including MacOS
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Mac malware and virus removal
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MacBook and iMac screen replacement
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MacBook, iMac, Mac Mini hard drive replacement
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and more…
Apple iMac Upgrades
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Mac RAM (Memory) upgrades
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Upgrade of hardware components, including hard drives and SSDs
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Installation of new software
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Installation of a new operating system
Apple Mac Data Recovery
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Retrieving non-accessible user data, including photographs and files. The success of data recovery depends upon the amount of damage to your hard drive.
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Full recovery of Mac system
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Portable Hard Drive Data Recovery
Address and Contact Details
If you would like us to repair your Macbook, iMac etc at our workshop, you can find us at 3b Willesden Road Hughesdale Victoria. Our workshop is located on the corner of Willesden Rd and Poath Road in Hughesdale , an inner Melbourne suburbs. The office entrance is off Willesden Road. Please give us a courtesy call first on 0386897974
If you wish to have a mobile service and are located in the inner Melbourne suburbs please call 0386897974.
Imac Repair Process
As part or workshop service we will always let you know how your repair job is progressing. We never purchase parts without your say-so. If a job is going to take longer than two hours we will contact you first before proceeding.
Imac Diagnostic Service
We also have a no diagnostic fee. This service is useful if you are considering replacing rather than repairing your Apple Mac. We will diagnose the fault and provide you with a repair quote. This will allow you to decide whether it is better to replace or repair your Mac. We need you to deliver your Mac to our workshop for this service.
The diagnostic fee applies only if after the outcome of the diagnosis you decide on purchasing a new Apple computer. If you decide that you would like us to repair your Apple Mac, then we don’t charge you the diagnostic fee. Nor do we charge the diagnostic fee if you engage our services to recover data from your Apple Mac.
Should you request, we can provide you with realistic and practical advice on your next Apple Mac purchase or system upgrade (including hard disk drive / SSD, RAM or MacOS).
Our Flat-Rate repair fee will cover any hardware or software issue.
Nerdcore Computers Repairs Service Centre services imac apple across Melbourne & Victoria. We are the go to repair centre for all parts on hand. Want your imac apple repair upgraded call our service team.
We are located in 3b Willesden Road Hughedsale Victoria, 3166
Don’t hesitate to give us a call or text if you have ANY questions! 1300637326
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What are your IT response times?We have very well defined service level agreements. 97% of urgent issues are responded to in less than one hour. Most other non-urgent tickets are responded to within the day.
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Can your IT create a custom offering for my business?Yes. All organisations are unique. While many of our offerings are standardised for efficiency, almost all of our customers have bespoke elements to their IT support, unique to their needs.
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What if we already have internal technical support staff?Almost all of our larger customers do have internal IT. Many internal IT Managers and support staff are highly skilled, yet generalist in their skillset. They need to have a working knowledge of all the moving parts in their organisation. Nerdcore Computers have specialist trained and certified staff who focus solely on areas such as cybersecurity, networking, public and hybrid cloud infrastructure and unified communications. We augment internal IT resources by providing best in class service around specialist requirements in several organisations. It is also highly cost effective to outsource such specialist services when they are needed as opposed to paying for specialist resources full time.
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Are there services you don’t offer?Answer: For now we do not offer any techical support for companies with over 150 computers. We apologise for any inconvenience, but please stay focued because we are working on it! Also, Nerdcore Computer engineers aren’t equipped to carry out electrical work or affix electircal devices to walls or doors. If you require this sort of stuff, we recommend asking a trademans to help out here. We do offer electrical services and network installation service which is done through one of our preferred suppliers – please see our services for more information which is on our home page or ring our office.
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What if I really don’t know what the problem is?Answer: Not to worry an this is totally okay. We will come to you, assess an review your internal computers and hopefully recommend a few solutions for you to choose from and making the right choice with the advice our techs give to you.
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Do you provide services in my area?Answer: We provide services area Victoria Melbourne, we have technicians all over Australia so we can cover pretty much all or most of metro areas and nearby surrounding areas. Please feel free to contact us on 1300637326
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Do you sell software?Answer : Our engineers carry most common parts an software so yes we sell and carry a range of selected software brands at competitive prices. You can purchase these from us we can also order any software that you are after, or we are also happy to install and support most software purchased from your preferred retailer like Microsoft or Apple.
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Do you sell New Computers?Answer Yes. We sell and stock complete new PC computers including laptops and desktops networking devices at a very competitive price. You can purchase these from us we can also order any computer or accessory that you have been wanting to buy. We are also happy to install and support hardware purchased from your preferred retailer. Please note that while we can support and repair all Apple products we do not sell them we only sell computer based hardware.
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Do you offer computer training?Answer While we don’t offer formal training courses, we do help you learn more about using almost anything related to computers, gadgets and technology. You tell us something you’d love to be able to do, and we’ll come to your work or home and show you how.
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How do I pay for the work done by your engineers?For your convenience, speed and safety, we will accept all credit cards including VISA, MASTERCARD, amex and Diners American Express as well as cash out of your pocket, cheque and direct bank transfer. Everytime work is completed you are required to pay upfront for the delivery of goods and services - we cant offer any terms. There is no charge for the initial phone assessment of your requirements an we can spend up to 15 minutes advicing you.
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What can I expect of the technician who comes to my company?Answer: nerdcore Engineers can identify themselves as a member of Nerdcore Computers Service team on the arrival by giving you a business card. They will start by running through a few questions to work out a few options and let you choose the solution that best suits your needs and budget. You’ll find Nerdcore Computer technicians friendly, professional and polite. An most of the time they are in an out without you noticing it.
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What do I need to know before I have a Professional Nerdcore Engineer visit my home?Answer: An adult (18 years or older) needs to be around the whole time that the Nerdcore Engineer is at work. We have to to have access to your computers or network and a must be able to work in a half decent size room to fix any issues work. You must also be contactable by phone to answer any question about what your situation is.
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What about protecting the data on my PC or MAC?Answer: If we do any kind work on any computers which involves some risk of losing data. Because there is no way to know how your data is protection, please take our advice back up all your information first before someone gets there. We also offer a full backup service if you need someone to help you. We also ask you to sign a disclaimer about data before e can start work because sometime virus can completely remove data and it impossible to get back.
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Why would I choose Nerdcore Computers ServicesAnswer: We offer fixed price quotes. We come to your company on the same day an offer this service 7 days a week, its fast response, expert technicians and a unique No Fix No Fee Guarantee as well as our leading 30-day work satisfaction Warranty! Plus, you get a specific appointment time we don’t charge any extra for same day service so you won’t be thinking werehave we gone to. We try to let you know were our technicians are so your not left thinking were are we.
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What devices do you cover?Any technical device can be covered by our technical support, both physical and virtual as long as it is clearly articulated in the Master Services Agreement between both parties. Any device can be added at any time by agreement. Software is also supported by Nerdcore Computers however, it must be supported by the software vendor/developer to be covered under our service level agreement.
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What operating systems do you cover?Windows, MacOS, iOS, Linux.
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Do I need maintenance?Where infrastructure is owned by the client (either on premises or the cloud, physical or virtual) the answer is yes. Maintenance is critical for security reasons first and foremost and also ensures efficiency and the identification of any looming issues.
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How are managed IT services vs break/fix different?Managed IT services are pro-active and designed to ensure maximum up-time. Break/fix is reactive and is often the reason we are brought into an organisation for the first time.
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What types of problems do you fix?Often, when we first take on a client and after onboarding, we have a chance to really understand the intricacies of their network. We are yet to come across a technical issue that we have not been able to resolve, either by ourselves or by drawing on our national peer network.
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What products are covered by technical support?Our technical support covers infrastructure maintenance, systems administration, backup and disaster recovery, all aspects of cybersecurity (including full SOC and SIEM service), helpdesk support, unified communications including telephony and internet services, It project management and implementation, cloud infrastructure (including private cloud) and break fix services when required.
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How does your IT monitor customer satisfaction?After all interactions with Nerdcore Computers, customers are invited to rate our performance and provide feedback. This information is used to constantly tweak our customer service to ensure we maintain a highly competitive point of difference.