In most modern businesses in Australia, IT underpins all facets of operations. This includes the hardware and software that help our team get work done, and the communications services like the Internet, email and phone that connect you to your customers and suppliers.
Despite the essential role these IT services play in contributing to your business’ ongoing success, not every organisation has the resources, capacity or expertise available to ensure that their technology and systems are running correctly to best support their operations.
Our Managed IT solutions can help businesses in Sydney, Melbourne and the rest of Australia fill this gap. We go above and beyond to strengthen and further enhance your capabilities to take your business to a whole new level.
Tailored IT Service Packages
OUR IT PACKAGES
Every business is different and requires a tailored IT Service based on your specific requirements. Whether you simply want someone to maintain your current IT and communications systems or you prefer fully outsourced IT, we have a package that will suit you.
Compare Sustain Synergy Shield
24/7 infrastructure monitoring & reporting
Proactive network maintenance schedule
Industry leading tools and ticket management processes including customer portal Guaranteed response times - SLA measurement and management
Expert and locally based service desk with unlimited IT support
Regular scheduled visits by dedicated system administrators
Network documentation including tailored procedures & forms
Account management
Fixed cost IT services
Full time onsite IT engineer/s
IT team management
Strategic CIO service
Tailored management reporting
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