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nerdcore pc renowned amongst PC Content Creator Genius enthusiasts and the gaming community
CRAFTSMANSHIP
We love gaming and what we do. Our commitment is to create the world's best content creator NERDCORE PCs, and this is reflected in every process that goes into creating our Custom Content Genius Build PCs. From selecting the parts to delivering the final piece of art to you.
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Local Quality Computer Repairs & Service/Sales
Literally thousands of Australians call upon nerdcore for their daily computer repairs services.
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At your home or business, we are the premium computer repairs service so many Australians choose to get your system back up an running. Nerdcore Pc can repair your computers and laptops & Macs. Ring 1300637326 for fast same day local computer repairs services.
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We offer 24/7 tech support on all nerdcore pc builds any were in Australia for any computer issue that has inconvenienced you. Our same-day service at no extra cost ensures your computer is quickly fixed by our qualified technicians who come to your location. Don't let a little computer break slow you down, contact us today for reliable computer repairs assistance. Or visit us at our showroom
Complete list of computer repairs
easy booking form
  • What are your IT response times?
    We have very well defined service level agreements. 97% of urgent issues are responded to in less than one hour. Most other non-urgent tickets are responded to within the day.
  • Can your IT create a custom offering for my business?
    Yes. All organisations are unique. While many of our offerings are standardised for efficiency, almost all of our customers have bespoke elements to their IT support, unique to their needs.
  • What if we already have internal technical support staff?
    Almost all of our larger customers do have internal IT. Many internal IT Managers and support staff are highly skilled, yet generalist in their skillset. They need to have a working knowledge of all the moving parts in their organisation. Nerdcore Computers have specialist trained and certified staff who focus solely on areas such as cybersecurity, networking, public and hybrid cloud infrastructure and unified communications. We augment internal IT resources by providing best in class service around specialist requirements in several organisations. It is also highly cost effective to outsource such specialist services when they are needed as opposed to paying for specialist resources full time.
  • Are there services you don’t offer?
    Answer: For now we do not offer any techical support for companies with over 150 computers. We apologise for any inconvenience, but please stay focued because we are working on it! Also, Nerdcore Computer engineers aren’t equipped to carry out electrical work or affix electircal devices to walls or doors. If you require this sort of stuff, we recommend asking a trademans to help out here. We do offer electrical services and network installation service which is done through one of our preferred suppliers – please see our services for more information which is on our home page or ring our office.​ ​
  • What if I really don’t know what the problem is?
    Answer: Not to worry an this is totally okay. We will come to you, assess an review your internal computers and hopefully recommend a few solutions for you to choose from and making the right choice with the advice our techs give to you.
  • Do you provide services in my area?
    Answer: We provide services area Victoria Melbourne, we have technicians all over Australia so we can cover pretty much all or most of metro areas and nearby surrounding areas. Please feel free to contact us on 1300637326
  • Do you sell software?
    Answer : Our engineers carry most common parts an software so yes we sell and carry a range of selected software brands at competitive prices. You can purchase these from us we can also order any software that you are after, or we are also happy to install and support most software purchased from your preferred retailer like Microsoft or Apple.
  • Do you sell New Computers?
    Answer Yes. We sell and stock complete new PC computers including laptops and desktops networking devices at a very competitive price. You can purchase these from us we can also order any computer or accessory that you have been wanting to buy. We are also happy to install and support hardware purchased from your preferred retailer. Please note that while we can support and repair all Apple products we do not sell them we only sell computer based hardware.
  • Do you offer computer training?
    Answer While we don’t offer formal training courses, we do help you learn more about using almost anything related to computers, gadgets and technology. You tell us something you’d love to be able to do, and we’ll come to your work or home and show you how.
  • How do I pay for the work done by your engineers?
    For your convenience, speed and safety, we will accept all credit cards including VISA, MASTERCARD, amex and Diners American Express as well as cash out of your pocket, cheque and direct bank transfer. Everytime work is completed you are required to pay upfront for the delivery of goods and services - we cant offer any terms. There is no charge for the initial phone assessment of your requirements an we can spend up to 15 minutes advicing you.
  • What can I expect of the technician who comes to my company?
    Answer: nerdcore Engineers can identify themselves as a member of Nerdcore Computers Service team on the arrival by giving you a business card. They will start by running through a few questions to work out a few options and let you choose the solution that best suits your needs and budget. You’ll find Nerdcore Computer technicians friendly, professional and polite. An most of the time they are in an out without you noticing it.
  • What do I need to know before I have a Professional Nerdcore Engineer visit my home?
    Answer: An adult (18 years or older) needs to be around the whole time that the Nerdcore Engineer is at work. We have to to have access to your computers or network and a must be able to work in a half decent size room to fix any issues work. You must also be contactable by phone to answer any question about what your situation is.
  • What about protecting the data on my PC or MAC?
    Answer: If we do any kind work on any computers which involves some risk of losing data. Because there is no way to know how your data is protection, please take our advice back up all your information first before someone gets there. We also offer a full backup service if you need someone to help you. We also ask you to sign a disclaimer about data before e can start work because sometime virus can completely remove data and it impossible to get back.
  • Why would I choose Nerdcore Computers Services
    Answer: We offer fixed price quotes. We come to your company on the same day an offer this service 7 days a week, its fast response, expert technicians and a unique No Fix No Fee Guarantee as well as our leading 30-day work satisfaction Warranty! Plus, you get a specific appointment time we don’t charge any extra for same day service so you won’t be thinking werehave we gone to. We try to let you know were our technicians are so your not left thinking were are we.
  • What devices do you cover?
    Any technical device can be covered by our technical support, both physical and virtual as long as it is clearly articulated in the Master Services Agreement between both parties. Any device can be added at any time by agreement. Software is also supported by Nerdcore Computers however, it must be supported by the software vendor/developer to be covered under our service level agreement.
  • What operating systems do you cover?
    Windows, MacOS, iOS, Linux.
  • Do I need maintenance?
    Where infrastructure is owned by the client (either on premises or the cloud, physical or virtual) the answer is yes. Maintenance is critical for security reasons first and foremost and also ensures efficiency and the identification of any looming issues.
  • How are managed IT services vs break/fix different?
    Managed IT services are pro-active and designed to ensure maximum up-time. Break/fix is reactive and is often the reason we are brought into an organisation for the first time.
  • What types of problems do you fix?
    Often, when we first take on a client and after onboarding, we have a chance to really understand the intricacies of their network. We are yet to come across a technical issue that we have not been able to resolve, either by ourselves or by drawing on our national peer network.
  • What products are covered by technical support?
    Our technical support covers infrastructure maintenance, systems administration, backup and disaster recovery, all aspects of cybersecurity (including full SOC and SIEM service), helpdesk support, unified communications including telephony and internet services, It project management and implementation, cloud infrastructure (including private cloud) and break fix services when required.
  • How does your IT monitor customer satisfaction?
    After all interactions with Nerdcore Computers, customers are invited to rate our performance and provide feedback. This information is used to constantly tweak our customer service to ensure we maintain a highly competitive point of difference.
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Book a free consultation with our content experts
Not sure what you need? Our team of experts are here to help you find the best solution for you. This is what you'll get
  • Up to 30 minutes one on one with a local expert who will listen to your requirements and provide you personalised advice
  • Learn about what different parts (like CPU, GPU, SSD) of your computer do and how they improve performance
  • Optimal configuration for performance of the applications and games that matter most to you
  • A personalised recommendation on the best specifications for your needs and budget
  • Advice on how your specification can be upgraded in years to come
  • Information on complimentary devices like monitors, keyboards, headphones etc for an enhanced experience

Award-Winning PC Builders

⭐Over 1,500 5-star reviews and counting

👌Top quality components

🛠  Expertly built & tested

👐 Exceptional warranty & support

🦺 Advanced packaging for safe shipping

About our Service Support 

The Nerdcore Group makes home and office computer repairs convenient and complete hassle-free. We provide advanced expert, same day onsite repairs that cover everything from remote IT support to home and business computer repair and maintenance services. We specialize in a variety of repair and maintenance services. And to ensure that our customers get maximum value from our services, we offer a no fix, no fee policy. If we can't do the job, you don't have to pay for it. On top of that, we also provide a 30 days work guarantee. 
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Nerdcore Computers in Melbourne is a reputable computer repair company with decade's worth of computer troubleshooting experience. Their team of professional technicians is highly skilled in handling computer repairs and IT Managed Services. The company is dedicated to the health of their clients' computers and software, ensuring that they provide top-quality services. With a commitment to excellence, The Nerdcore Group aims to set the standard for computer repair services in Melbourne, Sydney, Brisbane, Perth, South Australia, Hobart, ACT.
 
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NERDCORE PC SERVICES OVERVIEW
 
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Nerdcore computer repairs is an Australian owned
5 star reviews for product review in australia
nerdcore computers is the best computer repairs choices

Find Out More

Call to speak to a NERDCORE PC member on 1300 637 326

Award-winning Computer Repairs, services

We're proud to have over 1000 5-star reviews and a 2024 word of mouth Award sitting inside our trophy cabinet.

windows 11 home on all new computers

or complete our form online enquiry today to set up an appointment with a computer repairs technician. Read More

Nerdcore Computer Repairs  will provide the professional computer repairs experts, we offer a same day onsite or workshop computer repairs and remote IT support services to thousands of homes and business across Australia. As a trusted advisors to many loyal customers who need same day computer repairs, we can fix your server, PC, Mac or Notebook laptop today!
Some of the top reasons why customers choose us. Read More
 
Quick Service Summary
 
 
If what you’re looking for is not on the list, please call our friendly helpdesk staff on 1300 637 326 if they cannot assist you they will most likely be able to point you in the right direction.
The latest windows 11 home is installed on all new computers

Installed With Windows 11 

Your nerdcore PC comes with a 100% genuine copy of Windows 11 pre-installed! Simply turn on your PC and navigate through the Windows 11 setup and you will be ready to go!

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QUALITY ASSURANCE

All nerdcore PCs go through a strict quality control process which ensures that your system receives all the testing & attention needed for a perfect build. Having our nerdcore PC System Integration team assemble and test your PC drastically reduces the risk of compatibility issues and eliminates the risk of receiving DOA hardware. Your PC will be configured for a ready to go, out of the box experience.

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RGB HEAVEN IN AI

Customise to your heart's content. Digitally addressable RGB internal components allow you to create stunning lighting themes inside your PC. We've hand-picked some of the best-looking RGB components on the market to ensure your PC looks as good as it performs. Order your nerdcore pc today!

TRUSTED BY
3 COUNTRIES, OVER 150,000 HAPPY CUSTOMERS
Australian Computer Society
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OUR PASSION IS YOUR PC

Best Competitive rates

Our service is backed by a 30-day money-back guarantee. If you are not completely satisfied with the service we have provided then we’ll happily provide you with a full refund.

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What makes our IT and computer repair services different?

Nerdcore PC mission is to provide an affordable service that provides exceptional results while minimizing stress for our clients. We always endeavour to provide same-day servicing, ensuring that you can have peace of mind that a solution is just around the corner.

Our National Services Areas
 
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Service Areas Across Australia

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